Configure ExtremeCloud IQ Agent

Before you begin

You must first onboard the device and configure any optional IQ Agent parameters before you enable IQ Agent.

Procedure

  1. In the navigation pane, expand Configuration > Serviceability.
  2. Select IQAgent.
  3. Select the Globals tab.
  4. Configure optional parameters as required.
  5. Select Apply.
  6. Select Enable.
  7. Select Apply.

Globals Field Descriptions

Use the data in the following table to use the Global tab to configure the ExtremeCloud IQ Agent.

Name

Description

Enable

Specifies whether IQ Agent is enabled. The default is enabled.

Version

Displays the ExtremeCloud IQ Agent firmware version running on the switch.

OperStatus

Displays the operational status of ExtremeCloud IQ Agent on the switch.

ServerAddressType

Specifies the address type of the ExtremeCloud IQ server address.

ServerAddress

Specifies the ExtremeCloud IQ IPv4 address or DNS name.

The default is hac.extremcloudiq.com.

ServerAddressOrigin

Specifies the origin for the ExtremeCloud IQ server address:

  • none–not configured

  • configured–manual configuration

  • dhcp–obtained through DHCP

Address

Specifies the proxy IPv4 address or DNS name.

TcpPort

Specifies the TCP connection port.

UserName

Specifies the proxy server user name.

Password

Specifies the proxy server password.

AssociationUrl

Displays the association URL of ExtremeCloud IQ.

PollUrl

Displays the poll URL of ExtremeCloud IQ.

MonitorFreq

Displays the monitoring frequency, in seconds, of ExtremeCloud IQ.

PollFreq

Displays the polling frequency, in seconds, of ExtremeCloud IQ.

LastOnboardTime

Displays the last onboard time of ExtremeCloud IQ.

LastPollStatus

Displays the last poll status of ExtremeCloud IQ.

LastPollTime

Displays the last poll time for a successful attempt.

LastMonitorStatus

Displays the last monitoring status of ExtremeCloud IQ.

LastMonitorTime

Displays the last monitor time for a successful attempt.

LastHealthStatus

Displays the last health status of ExtremeCloud IQ.

LastHealthTime

Displays the last health time for a successful attempt.

LastDisconnectedTime

Shows when IQ Agent disconnected from ExtremeCloud IQ.

This status is not valid unless IQ Agent is enabled and in a disconnected state.

LastAttemptedAssociationTime

Shows the last time IQ Agent attempted to associate with ExtremeCloud IQ.

This status is not valid unless IQ Agent is enabled and in a disconnected state.

NextAssociationAttempt

Shows the next time IQ Agent will attempt to associate with ExtremeCloud IQ. This field displays In progress if IQ Agent is currently attempting to associate.

This status is not valid unless IQ Agent is enabled and in a disconnected state.

AssociationFrequencyMode

Shows the frequency at which IQ Agent attempts to associate with ExtremeCloud IQ. Fast mode indicates an attempt every 40 seconds. Slow mode indicates an attempt every hour. For the first 24 hours of disconnection, the mode is Fast mode. The mode then changes to slow and remains in slow mode until successfully connected.

This status is not valid unless IQ Agent is enabled and in a disconnected state.

When you first onboard a device to ExtremeCloud IQ, it does not connect to the device immediately; it waits until the device attempts association again, which can take up to 1 hour.